WhatsApp Business API, done for you

Automate, engage, and grow — on the channel your customers already use.

Connect with customers at scale through a platform that handles automation, multi-agent support, and AI-powered replies — all within WhatsApp.

  • Official WhatsApp Cloud API infrastructure
  • Green-tick verification support
  • Built for e-commerce, retail & support teams
🛍️ Northside Market
online
Core capabilities

Everything a conversation needs, handled automatically.

A preview of what runs behind every chat — the full feature set covers a lot more ground.

AI-powered auto responses

Smart replies drawn from your knowledge base — instantly answer questions and reduce response time without losing accuracy.

Multi-agent assignment

The system automatically routes each conversation to an available agent — no customer left waiting.

Bulk messaging & campaigns

Send promotional messages, order updates, or alerts at scale with full delivery and response tracking.

API integration

Connect seamlessly with your CMS, POS, or ERP for real-time data exchange and automated customer workflows.

Inside the dashboard

See it before you sign up.

A quick look at the workspace itself — the live inbox, sending a broadcast, and the reporting behind it.

app.warail.com/inbox
NR
Nova Retail Co.
Do you have this in size M?
BP
BrightPath Clinic
Reminder confirmed, thanks!
CC
Cedar & Co.
Order #2291 shipped 📦
JR
J. Romero
Perfect, see you Thursday
Nova Retail Co.
Assigned to Alex M. · online
Hi! Do you have this in size M?
Let me check for you — one moment.
Sure, thank you!
Yes, 6 left in size M. Want me to hold one?

Select a template

order_confirmation Approved
appointment_reminder Approved
weekend_promo Pending review

Send to

VIP Customers New Sign-ups West Region All Contacts
Sending…1,842 / 2,560
Get started
8,420
Messages sent
98.6%
Delivered
6,730
Read
1,284
Active contacts

Messages — last 14 days

Delivery status (outgoing)

Delivered 80% Read 14% Failed 6%

Illustrative screenshots with sample data — not a real account.

How it works

From phone number to full pipeline in four steps.

01

Connect your number

Link an existing line or provision a new one on the WhatsApp Cloud API.

02

Verify your business

We guide you through Meta's business verification, including green-tick eligibility.

03

Build your flows

Set up templates, auto-responses, and routing rules — no code required.

04

Launch & measure

Go live and track delivery, response times, and outcomes from one dashboard.

Bring WhatsApp into the rest of your stack.

Talk to us about connecting Warail to the tools you already run.

Get started
Full feature set

Everything included in the Mobingo WhatsApp Business API.

The complete platform, end to end: a live inbox, contact and audience tools, broadcast and automation, reporting, and the access controls a growing team needs.

Live chat & messaging

  • Two-way WhatsApp inbox — send and reply to customer messages in real time
  • Send text, audio, and document (file) messages, right from the inbox
  • Agents set themselves online or offline — only available agents receive new chats
  • Automated webhook integration with the WhatsApp Cloud API for instant delivery

Contact management

  • Add, edit, delete, and search contacts by name or number
  • Bulk contact upload via CSV (with a downloadable sample file), plus one-click export to Excel
  • Active / inactive contact status control, with a smart list of contacts whose messages failed
  • Organize contacts into groups; assign or remove from groups inline

Groups & segmentation

  • Create, edit, and delete contact groups for targeted messaging
  • Send campaigns to a segment instead of your whole list

Broadcast & template messaging

  • Pick from your Meta-approved templates — approval status is shown before you send
  • Send to a single contact or an entire group, with an option to skip contacts that have previously failed
  • Background bulk-sending you can check the status of while it runs
  • REST API endpoint to trigger template sends programmatically (token-authenticated)

Automation

  • Auto-respond to incoming messages, drawn from your own knowledge base
  • Auto-assignment of new contacts to available online agents, round-robin style

Reporting & analytics

  • At-a-glance totals for messages sent, received, read, and sent today
  • A 30-day message trend chart, plus a messages-by-group breakdown
  • Delivery status breakdown for outgoing messages, and a top-10 most-active-contacts table
  • Failed-message tracking and a recent-messages activity feed with full delivery status

Security & access control

  • Login protected by Cloudflare Turnstile bot protection
  • Email-based two-factor authentication (OTP)
  • Three-tier privilege system — Super Admin, Admin, and User — with password resets and account removal
  • Session-based access control across the app

Admin & configuration

  • Runs directly on Meta's official WhatsApp Cloud API (Graph API) — no third-party message relay
  • Centralized settings panel for your access token, App ID, App secret, and webhook verify token
  • Changes save straight to the database and take effect immediately — no server restart
  • User profile management and template status monitoring
Solutions

Built to fit how your team already works.

The same platform, configured differently depending on what a conversation needs to accomplish.

E-commerce & retail

Turn WhatsApp into a storefront and a support line at once.

  • Order confirmations and shipping updates
  • Abandoned-cart recovery messages
  • In-chat product catalog and checkout links
  • Two-way inventory sync via API

Appointments & services

Cut no-shows and phone-tag with automated scheduling messages.

  • Booking confirmations and reminders
  • Reschedule and cancellation flows
  • Intake forms sent as chat flows
  • Follow-up and feedback requests

Restaurants & hospitality

Handle reservations, orders, and promotions without another app.

  • Reservation confirmations and reminders
  • Order status and delivery tracking
  • Menu and promo broadcasts to opted-in customers
  • Loyalty and repeat-visit campaigns

Support & service teams

Give every agent one shared inbox instead of five browser tabs.

  • Round-robin auto-assignment to available agents
  • Shared inbox with full conversation history
  • Auto-responses for common questions
  • Delivery, response-time, and activity reporting
Get started

Tell us about your business — we'll set the rest up with you.

No commitment required. A member of the team will follow up to confirm details and walk through onboarding.

How is this different from the regular WhatsApp Business app?

The free app works for one phone, one person, at a time. The Business API lets multiple agents, bots, and systems send and receive messages from the same number at once, and it's the only path to automation, templates, and green-tick verification.

Do I need Meta business verification?

Yes — WhatsApp requires a verified Meta Business account to use the API. We walk you through the verification steps, including what's needed to become eligible for the official green-tick badge.

Can I keep my existing business number?

In most cases, yes. Numbers already on WhatsApp can be migrated to the API — we'll confirm eligibility during onboarding.

How long does setup take?

Basic setup and your first template can be live within a few days. Full verification timing depends on Meta's review process, which is outside our control.

How is our account and team access secured?

Login is protected by Cloudflare Turnstile and email-based two-factor authentication. Every team member gets a role with specific privileges, admins can enable, disable, or remove users at any time, and access is enforced per session across the app.

Almost there

We've opened an email to contact@warail.com with your details — send it from your mail app and we'll follow up within one business day.

Already a customer?

Reach your account team directly from your dashboard, or via the number on your onboarding email.

Response time

Sales and onboarding questions are typically answered within one business day.